Terms & Conditions

Equal Opportunity Policy 

Lara Statham follows a non-discrimination policy and provides equal opportunity within her coaching programmes and training courses to everyone irrespective of age, gender, ethnic or national origin, race, colour, sexual orientation, gender identification, marital status, disability, religious or ethical belief, economic background, or language.

Data protection

Lara Statham is committed to safeguarding the privacy of her users while providing the highest possible quality of service. She will only use the information that is collected about you lawfully. If you have any requests concerning your personal information or any queries with regard to these practices please contact larastatham@larastatham.com

Disability policy

For people with a hearing impairment, vision impairment, mobility or learning disability such as dyslexia please email larastatham@larastatham.com to request information in written form, enlarged versions of any documents, or in fonts more appropriate for your needs.

Terms & Conditions

1.0 Definitions

1.1 Client

By ‘client’ I refer to the individual person or legal entity that enters into a coaching, DISC profiling and/or training agreement with me or requests a quotation for professional coaching and/or training services, advice, workshops, lectures and/or speaking engagements.

1.2 Agreement

By ‘agreement’ I refer to the agreement concluded between the client and me for professional coaching, DISC profiling and/or training services, advice, workshops, lectures and/or speaking engagements.

1.3 Application of terms

These terms and conditions apply to all the offers, agreements and communication that takes place before and during the execution of the agreement. Deviations from these conditions are only binding if and when confirmed by me in writing.

2 Establishing an agreement

2.1 Booking coaching, DISC profiling and/or training sessions

To book coaching sessions, DISC profiling or training in order to enter into an agreement with me, you can contact me directly on larastatham@larastatham.com. All agreements will be explicitly confirmed in writing.

3.0 Rules of conduct & confidentiality

3.1 Expectations

The client may expect that I exercise professional expertise to the best of my knowledge, in accordance with the requirements of professional conduct and the supplying of professional services. The client may expect me to pay due attention to the agreement, to stick to confirmed agreements and to be on time for appointments (in person as well as by telephone and/or online).

3.2 Referral

If, at any point during the agreement, I judge that I can not perform the requested professional coaching or training service within my framework of knowledge and expertise, I will ensure appropriate referral. I will not accept or continue any assignments if an independent and objective judgment is jeopardized by a personal relationship with the client.

3.3 Confidentiality

I observe confidentiality, which means that I do not share confidential information provided by the client with third parties. This confidentiality will continue to exist after the agreement has been concluded. I ensure that there is a clear consensus between all parties involved about the assignments to be carried out. I reserve the right to discuss anonymous situations during peer consultation and professional supervision, with the aim of continuous development and the improvement of my services.

4.0 Cooperation of the client

4.1 Expectations

The client provides the data, information and cooperation necessary to execute the professional service as agreed.

4.2 Coaching sessions

With regard to coaching, I expect the client(s) to actively take part in our sessions and show commitment to achieving their own goals. This means that homework assignments are given and are expected to be completed. An honest attitude from the client is expected, meaning that the client will be open about what is going on for them, that they do not withhold information for me or have a hidden agenda. I expect the client to adhere to agreements made (financially, practically, etc.), to be on time for the session (s) and appropriately prepared for those sessions and to have taken steps to ensure that there will not be any undue distraction during the session (s).

4.3 On-site coaching/DISC profiling/training

If I deliver professional services on site, practical necessities such as an appropriate space and environment must be provided in accordance with the needs of the client(s). 

5.0 Complaints procedure

5.1 Complaints 

Complaints may currently be sent in writing to larastatham@larastatham.com 

6.0 Website 

6.1 larastatham.com

The following terms and conditions outlined below include the rules and regulations for the use of larastatham.com, located at larastatham.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use larastatham.com if you do not agree to take all of the terms and conditions stated on this page.

6.2 License

Unless otherwise stated, larastatham.com  owns the intellectual property rights for all material on larastatham.com. All intellectual property rights are reserved. You may access this from larastatham.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from larastatham.com
  • Sell, rent or sub-license material from larastatham.com
  • Reproduce, duplicate or copy material from com
  • Redistribute content from larastatham.com